Customer Refund/Exchange Policy

1. Refund and Exchange Policy

At Pyrameed Global, we are committed to providing our clients with high-quality digital marketing and software services. If you are not satisfied with our services or have concerns about a purchase, please review our Refund and Exchange Policy below.

2. Refunds

2.1. Digital Marketing Services

We do not offer refunds for digital marketing services once the service has been provided and delivered. Our digital marketing services are customized to meet the unique needs of each client, and as such, they are non-refundable.

2.2. Software Development Services

Refunds for software development services may be considered on a case-by-case basis. If you are not satisfied with our software development services, please contact us within [Insert Number of Days] days of the service delivery. We will assess the situation and work with you to find an appropriate resolution, which may include a partial or full refund.

3. Exchanges

3.1. Website Development Services

We take great care in delivering website development services that meet your specifications and requirements. If you encounter any issues or concerns with the website we have developed for you, please contact us within [Insert Number of Days] days of the website’s delivery. We will assess the issue and work to resolve it promptly. In some cases, we may offer additional development or adjustments to ensure your satisfaction.

3.2. Consulting Services

If you have engaged us for consulting services and are not satisfied with the consultation, please contact us within [Insert Number of Days] days of the consultation. We will review your concerns and, if necessary, provide a follow-up consultation at no additional cost to address your needs.

4. Contacting Us

To initiate a refund request or discuss an exchange, please contact us at:

Pyrameed Global

[Insert Contact Information]

5. General Guidelines

Refunds and exchanges are subject to the terms and conditions outlined in our original service agreements.

Any refunds provided will be made using the original payment method.

Refunds or exchanges will not be offered for services that have been altered or modified by the client or a third party.

6. Changes to the Refund/Exchange Policy

We reserve the right to update or modify our Refund and Exchange Policy at any time. Any changes will be posted on our website with the “Last Updated” date at the top of this policy.